Shipping and Refund

Self Pick-up is available at:

Shaofenlabs @ KING GEORGE AVE
336 king George’s Ave, Singapore 208572
(1pm - 6pm weekdays, Closed on Saturdays & Sundays)

Order will be ready for pick-up within 2-4 business days. You will be notified once your order is ready for collection. Please collect your order within 5 days from receiving your "Ready for Collection" email.

For special arrangements or queries, you may contact us at +65 9488 1916 if you wish to notify us when to receive your order.

*Uncollected orders will be refunded.

Delivery time will take between 4-6 working days.

For International Orders
All prices stated on this site are based on Singapore Dollars (SGD). If you would like to opt for international shipping, please kindly email us at with your order and full international address for a quote.

Privacy Policy
All information collected is treated as confidential by Shaofenlabs. Your personal information obtained (Name, Address, Date of Birth, Telephone Number, E-mail Address, etc.) will be used for internal purposes only and will not be disclosed to any other third party without your permission. For additional information regarding Privacy Policy, please refer to Privacy Policy.

Refund Policy
All sales are final as soon as you click the 'Order' button. Purchases will be charged to your credit card. You cannot cancel a purchase or receive a refund for a purchase. If your order is missing an item, contains a damaged product, or you have any other concern, kindly email us at within 3 days from the date of receiving your purchases. Please quote your order number for our reference.

Creative Confluence

Conceived by Lim Sau Hoong; whose portfolio includes being the Visual Advisor for the 2008 Beijing Olympics, a Golden Horse nominee for best image design, Presidential Design Awards Winner and awards from Cannes, Clio, New York Festival, London International and more. Fenbao serves as an ambassador for the promotion of kindness, curiosity, and playfulness. Drawing inspiration from various animation styles and the allure of daily life and nature, Sau Hoong's World of Fenbao serves as a testament to the joy of existence and the awe-inspiring wonders of childhood, viewed through the lens of a Singaporean perspective with a global reach.